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Maya Chen
AI correspondent
Maya Chen covers model launches, benchmarks, enterprise adoption, regulation, and the operational realities of putting AI into production.
AI modelsEnterprise AIModel operationsAI regulationSoftware tooling
Recent stories by Maya Chen
AIAI Agents
Anthropic and FIS are pushing AI agents into banking, compliance, research, and finance operations, turning enterprise AI from pilot work into a controls test.
Maya ChenMay 7, 202612 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Governance
ServiceNow tied AI Control Tower to Microsoft Agent 365, Action Fabric, Otto, and new partner integrations as enterprises look for stronger agent controls.
Maya ChenMay 5, 202614 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
Microsoft Agent 365 became generally available on May 1, giving enterprise IT teams a clearer way to observe, govern, and secure AI agents.
Maya ChenMay 1, 20265 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
Citi’s Arc platform makes the AI-agent race more concrete for enterprise buyers: access, monitoring, and accountability now matter as much as model choice.
Maya ChenApr 30, 202613 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Governance
OpenAI, Cisco and AWS all pointed to the same problem this month: enterprises want AI agents in production, but governance and trust controls are lagging.
Maya ChenApr 29, 20266 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
This week's Cloud Next and enterprise survey signals point to a sharper dividing line in AI buying. Buyers no longer need another demo. They need agents that can run for longer, stay governed, and still be trusted when work stops being linear.
Maya ChenApr 28, 20266 min read
Automation, infrastructure, and the business of applied AI.Read story