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Workflow Automation

Coverage of how software and operations teams automate repeatable work across internal systems and external workflows.

Process automation and operational efficiency.

Use this archive to follow a cross-cutting theme that appears across more than one category or topic.

10 published stories linked to this tag.

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SAP Business AI Platform turns agents into ERP work
AIAI Agents
SAP Business AI Platform turns agents into ERP work
SAP's Sapphire 2026 launch puts Joule, Claude, secure execution, and governed business context behind a bigger enterprise AI agent push.
Maya ChenMay 12, 202614 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
AI Agents for Financial Services Move Into Bank Work
Anthropic and FIS are pushing AI agents into banking, compliance, research, and finance operations, turning enterprise AI from pilot work into a controls test.
Maya ChenMay 7, 202612 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
Microsoft Agent 365 Puts AI Agents Under IT Control
Microsoft Agent 365 became generally available on May 1, giving enterprise IT teams a clearer way to observe, govern, and secure AI agents.
Maya ChenMay 1, 20265 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
Citi Arc Shows the New AI Agent Control Race
Citi’s Arc platform makes the AI-agent race more concrete for enterprise buyers: access, monitoring, and accountability now matter as much as model choice.
Maya ChenApr 30, 202613 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
Long-running AI agents are becoming the real enterprise benchmark
This week's Cloud Next and enterprise survey signals point to a sharper dividing line in AI buying. Buyers no longer need another demo. They need agents that can run for longer, stay governed, and still be trusted when work stops being linear.
Maya ChenApr 28, 20266 min read
Automation, infrastructure, and the business of applied AI.Read story
AIAI Agents
GPT-5.5 is OpenAI's clearest bet yet on AI that can finish the job
OpenAI launched GPT-5.5 on April 23, 2026, with stronger long-context, coding, and tool-use results, a wider Codex push, and a tighter safety posture that makes the version bump more consequential than it first looks.
Maya ChenApr 24, 20266 min read
Automation, infrastructure, and the business of applied AI.Read story